Ready this week
The two or three cheeses that have come into condition in the maturing rooms, what they taste like now, and how long that window lasts.
Thursday mornings, weekly
Cheesemonger and maturing rooms
A shop with its own maturing rooms that tells you when a cheese is ready rather than when it needs shifting.
Not signed in — ask about anything public, or sign in from the chat to see your own subscriptions.
What we send
Every list the counter writes, what is actually in it, how often it goes out and who it suits. The assistant changes your preferences from this same list.
The two or three cheeses that have come into condition in the maturing rooms, what they taste like now, and how long that window lasts.
Thursday mornings, weekly
What is in this month's club box, which dairy it came from, and the order to eat it in. Only goes to club members.
The Monday before dispatch, monthly
A single recipe built around whatever is in condition, written for a weeknight rather than a dinner party.
Second Tuesday, monthly
A longer piece four times a year: what the year has done to the milk, which dairies are doing something new, what to put on a Christmas or Easter board.
Quarterly
Dates for tastings in the Leeds arches and the York shop, opened to this list a week before they go public.
As they are set, roughly monthly
See it answer
Each one opens the assistant with the question already sent — you only wait for the reply.
How often do you email, and what exactly is in each one?
Answered from the published list catalogue through list_services — the same four things this page describes.
Keep the ready-this-week note but stop the recipes, please.
Opens the preferences form as a card in the chat, list and direction already chosen from what you said.
What's the difference between Board and Rooms, and can I pause either?
Answered from the published club terms via list_plans, including the pause and cancel rules.
The desk
What the counter currently has against an address. Look yours up with your email, or sign in and it is already there.
Subscribed — the weekly note about what has come into condition
Opened 41 of the last 44 sends. Last change: kept on 12 August.
Unsubscribed at the subscriber's request
Stopped on 12 August, took effect on the 13th — the next send, as promised.
Active while a Rooms club subscription is running
Runs with the club; stops by itself if the club is paused.
Signed in as the demo customer, the assistant reads these back through my_subscription. Signed out, it asks for a email address and the email it belongs to.
Three subscriptions, cut to order and posted on a Tuesday. Pause any month, cancel any time, no notice period.
£29 a month
Two people who want a proper board on a Friday and nothing left over by Sunday.
£48 a month
Someone who wants what the maturing rooms think is best, not what is popular.
£86 a month
A household that entertains, or a small kitchen buying for a cheese course.
Pick the lists you want. Unsubscribing takes effect on the next send, not in a fortnight. The assistant can open this same form for you — that is what open_desk_form does.
Hearth & Rind is a business invented for this page. Read this before you believe anything else on it.
The Mailchimp connection is on the roadmap, not in production — this page shows the assistant half of it working against a seeded audience so you can judge the experience before the connector exists.
Put this on your own site
The same assistant, the same page actions, the same identified sign-in — on your Mailchimp setup instead of this one.
The assistant answers from these same words — ask it any of them and compare.
Four times a month at most: the ready-this-week note on Thursdays, one recipe on the second Tuesday, the seasonal letter four times a year, and event dates as they are set. Club members get one dispatch note a month on top. That is the whole of it.
On the next send. Ask here, or click the link at the foot of any email, and you are off that list before the next Thursday — not after a fortnight's processing, and with nobody writing back to ask why.
No, and never have. The list is not rented, sold, swapped or passed to a partner, and the shop does not buy addresses either. If you are on it, it is because you asked to be.
Yes, any month, with no notice and no minimum. Pausing also pauses the dispatch note, so you will not get an email about a box that is not coming. Cancelling is equally immediate and there is nothing to argue about at the counter.